Overcoming Resistance to Change in the Fire Service
摘要
This chapter examines resistance to change in the fire service as a psychologically rooted phenomenon, not merely a cultural or administrative barrier. Drawing on social identity theory, system justification theory, and cognitive dissonance theory, this study explores how fire service traditions, such as heroism, loyalty, and stoicism, form a deeply ingrained occupational identity that can resist reforms perceived as threatening. Rather than attempting to dismantle these values, the chapter argues for reframing mental health, psychological safety, and emotional intelligence as extensions of existing cultural strengths. Leadership, implementation science, and character-based development are presented as core levers for sustainable change. The chapter provides a roadmap for integrating psychologically informed practices while preserving group identity, enhancing resilience, and fostering an inclusive, adaptive culture within the fire service.