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This chapter lays the foundation for the research by contextualising the significance of social capital in the IT&C sector. It presents the concept of social capital and explores how the latter can improve organisational performance and the trend towards telecommuting. It particularly examines how the COVID-19COVID-19 pandemic hastened changes in corporate culture, communication and teamwork in the IT&C sector. This chapter also includes a brief review of the literature and the introduction to case study and organisational setting.

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Introduction—Navigating the Evolving IT&C Landscape

  • 章节

  • 发表日期：

    2025年

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  • Diana Ivana,
  • Diana Pitic,
  • Tudor Irimiaș,
  • Daniel Metz,
  • Sorin Dan,
  • Diana Ghenie

摘要

This chapter lays the foundation for the research by contextualising the significance of social capital in the IT&C sector. It presents the concept of social capital and explores how the latter can improve organisational performance and the trend towards telecommuting. It particularly examines how the COVID-19COVID-19 pandemic hastened changes in corporate culture, communication and teamwork in the IT&C sector. This chapter also includes a brief review of the literature and the introduction to case study and organisational setting.