This research examined the connection between support services and accident reduction at Chittagong port and the outer anchorage in Bangladesh. The study utilized a descriptive survey research design and was driven by three hypotheses. The sample consisted of several hundred port personnel. Three instruments were used to collect the necessary data. The findings indicated a strong positive correlation between operational risk management and accident reduction, with a correlation coefficient of r = .858 and a significance level of p < .005. The study also discovered a strong correlation between maritime assistance and accident reduction, with a correlation coefficient of r = .611. Furthermore, the study showed a substantial correlation (r = .810) between accident reduction and simulation training and assessment. Based on these findings, the top management of Chittagong port in Bangladesh has issued recommendations to improve the efficiency of training and assistance services to reduce employees’ on-the-job accidents. Additionally, the study suggests that simulation training needs to be improved to better understand accident prevention in organizations.