Although it is crucial in establishing patient-centered care, doctor-patient communication is, in any context, a complex phenomenon. Its complexity increases when considering patients from different social backgrounds. Some studies have indicated that patients’ experiences in healthcare vary among different socio-demographic groups. The communication style of doctors tends to change based on the educational background of the patient: those with a lower level of education tend to be less informed, less involved in treatment decisions, are approached in a more directive and dominant manner, and are asked to take on greater responsibility for their own care (Aelbrecht, Patient Educ Couns 102:776–81, 2019).