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The rise of digital payment platforms that align with technological advancement has shown a dramatic usage pattern for e-payment. However, the adoption of this innovation is unfavorable among the elderly. The purpose of this paper is to identify the factors influencing the engagement of the elderly and e-payment innovation. The study uncovered factors such as perceived usefulness, perceived ease of use, perceived trust, and subjective norms through a systematic literature review. Via the initial model proposed, the study is contributing by shedding light on the driving factors for engaging in e-payment among the elderly.

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Influencing Factors on E-Payment Adoption Among Elderly: An Initial Framework

  • 会议论文

  • 发表日期：

    2025年

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  • Nor Diana Abd Rahman,
  • Siti Nuur-Ila Mat Kamal,
  • Rohayu Ahmad,
  • Azura Abdul Jamil Kamarudzzaman

摘要

The rise of digital payment platforms that align with technological advancement has shown a dramatic usage pattern for e-payment. However, the adoption of this innovation is unfavorable among the elderly. The purpose of this paper is to identify the factors influencing the engagement of the elderly and e-payment innovation. The study uncovered factors such as perceived usefulness, perceived ease of use, perceived trust, and subjective norms through a systematic literature review. Via the initial model proposed, the study is contributing by shedding light on the driving factors for engaging in e-payment among the elderly.