The study reported in this chapter analyses the effects of emotion coregulation in the interaction between a distressed human and a bot. Through the coregulation premises, an emotion contagion process impacts the emotion system, which initially increases the distress level of the bot due to the influence of the human’s emotions. Configuring the bot with optimal emotion regulation decreases its distress levels as it can self-regulate its emotions, which affects the human’s emotions, regulating them by the emotion contagion process. The results show how this coregulation process occurs.

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Interpersonal Emotion Regulation Through Attunement of Emotions in Human-Bot Interaction: An Agent-Based Network Model

  • Edgar Eler,
  • Filippos Dimopoulos,
  • Marieke Timmers,
  • Jan Treur,
  • Sander L. Koole

摘要

The study reported in this chapter analyses the effects of emotion coregulation in the interaction between a distressed human and a bot. Through the coregulation premises, an emotion contagion process impacts the emotion system, which initially increases the distress level of the bot due to the influence of the human’s emotions. Configuring the bot with optimal emotion regulation decreases its distress levels as it can self-regulate its emotions, which affects the human’s emotions, regulating them by the emotion contagion process. The results show how this coregulation process occurs.