Beyond Optimism and Pessimism: The Reconfiguring Power of Machines
摘要
This chapter argues for a pragmatic approach toward artificial intelligence and robotics by addressing some of the specific issues encountered in laboratories, in experimental human–machine interaction contexts and in user experience research. Adopting the perspective of multi-sited ethnographic fieldwork, the chapter aims to address the multiple reconfigurations that intelligent machines and robotic systems may have on societies. Drawing on Lucy Suchman’s study of human–robot interaction, we will see that reconfigurations take place in various contexts and at various scales, inviting us to extend this notion well beyond the mere scope of human–machine interaction experiments. This chapter will show that it is in fact not possible to fully grasp the social reconfigurations resulting from robotics and computer science research without considering at least three categories of problems. The first one is ontological. It concerns the ambiguous status of objects imitating vital and cognitive processes which existence affects our representations of life. The second, which concerns interaction, is about the new relations we have with these technical objects. Finally, the third concerns the way in which the increasing hybridization of socio-technical systems is participating in a reconfiguration of the community which affects not only activities but also their organization.