Over the past two decades a plethora of events revolving around the notion of Artificial Intelligence (AI) has emerged. The euphoria surrounding AI has resulted in much discourse about the expanse and diversity of related topics, covering areas from the fields of personalized medicine to customized pharmaceuticals, from intelligent engineering designs to venues for smart agriculture, and arriving at creating human-like robots and instantiating weaponry and armament. At the same time, AI has had a pronounced effect on the diverse fields of research, education, and the advancement and creation of knowledge, leading to the integration of AI into education. In their efforts to fulfill accreditation requirements, several academic institutions in Jordan, have used ‘Digital Transformation’ to change their methods of administering higher education. This has gone hand in hand with adoption of online and hybrid modes of teaching. In doing so, many academic institutions have come up against various obstacles, and have recognised that there are downsides to delivering academic courses in this way. This has necessitated the adoption of a smarter means of sensing the effectiveness of delivery of course offerings, and institutions readily came to realize the benefits of adopting AI-leveraging technologies to overcome the shortcomings of existing methodologies. As the University of Jordan has begun a process of digital transformation of the academic processes it fosters, it has noticed a dire need to fully automate various academic as well as administrative processes. Therefore, the University of Jordan is transforming into a smart campus which can attend to the academic needs of students as well as provide the teaching support needed by the academic staff. Various other facets of automation at the University of Jordan are well under way. This inherently includes automation of the implementation of the strategic and the executive plans of the university, and encompasses automation of the tracking of employee activities to help optimize functionalities of the various academic and administrative units around campus. The process also involves the tracking of student academic lifestyles to help students become high achievers during their educational undertakings. In this chapter, we review the various details and existing alternatives pertinent to AI exploitation that the university of Jordan has considered throughout its automation lifecycle, and inherently address the various AI alternatives that the university is, or will be, adopting in due process.

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Harnessing Artificial Intelligence in Administering Academic Processes in Jordan; The University of Jordan—A Case Study

  • Nathir M. Obeidat,
  • Mohammed A. Khasawneh,
  • Rida A. Shibli,
  • Yazan H. Al-Badarneh,
  • Nael H. Thaher

摘要

Over the past two decades a plethora of events revolving around the notion of Artificial Intelligence (AI) has emerged. The euphoria surrounding AI has resulted in much discourse about the expanse and diversity of related topics, covering areas from the fields of personalized medicine to customized pharmaceuticals, from intelligent engineering designs to venues for smart agriculture, and arriving at creating human-like robots and instantiating weaponry and armament. At the same time, AI has had a pronounced effect on the diverse fields of research, education, and the advancement and creation of knowledge, leading to the integration of AI into education. In their efforts to fulfill accreditation requirements, several academic institutions in Jordan, have used ‘Digital Transformation’ to change their methods of administering higher education. This has gone hand in hand with adoption of online and hybrid modes of teaching. In doing so, many academic institutions have come up against various obstacles, and have recognised that there are downsides to delivering academic courses in this way. This has necessitated the adoption of a smarter means of sensing the effectiveness of delivery of course offerings, and institutions readily came to realize the benefits of adopting AI-leveraging technologies to overcome the shortcomings of existing methodologies. As the University of Jordan has begun a process of digital transformation of the academic processes it fosters, it has noticed a dire need to fully automate various academic as well as administrative processes. Therefore, the University of Jordan is transforming into a smart campus which can attend to the academic needs of students as well as provide the teaching support needed by the academic staff. Various other facets of automation at the University of Jordan are well under way. This inherently includes automation of the implementation of the strategic and the executive plans of the university, and encompasses automation of the tracking of employee activities to help optimize functionalities of the various academic and administrative units around campus. The process also involves the tracking of student academic lifestyles to help students become high achievers during their educational undertakings. In this chapter, we review the various details and existing alternatives pertinent to AI exploitation that the university of Jordan has considered throughout its automation lifecycle, and inherently address the various AI alternatives that the university is, or will be, adopting in due process.