Evaluation of the Activities of Transport Logistics Companies Using Outsourcing Services
摘要
The research aims to regulate the selection process of a transport logistics company using a decision matrix approach to evaluate the performance of transport logistics companies using outsourcing services. The research object is the process of selecting a transport logistics company for outsourcing services. The research design involves creating a decision matrix with specific criteria needed to evaluate transport logistics companies. These criteria may include cost, reliability, quality of delivery, level of service, and a high-risk factor, among others. This research contributes to the field of transport logistics by proposing a systemic approach to selecting a transport logistics company for outsourcing. The research aims to provide managers with valuable insights into the benefits, challenges, and best practices associated with outsourcing logistics services by evaluating outsourcing activities. These insights enable informed decision-making and effective strategic management. By synthesizing theoretical information, the research contributes to existing knowledge on logistics outsourcing. It highlights emerging trends, identifies gaps in current practices, and suggests avenues for future research in this area. Using a decision matrix, the authors provide a scientific methodology that can be replicated and applied by other researchers or organizations looking to outsource their transportation logistics services.