Worker Shrink, New Labor History, and Worker Agency
摘要
This chapter explores the political agency of retail workers, expanding beyond traditional union-focused perspectives. It examines how historical labor practices, particularly resistance to industrial work discipline, resonate with contemporary retail worker behavior. The chapter highlights the prevalence of “shrink”—employee theft, damage, and negligence—as a significant form of resistance. This aligns with the concept of “organizational misbehavior,” where workers subtly challenge managerial authority. This study reveals that foot-dragging and pilfering are common, reflecting a rejection of capitalist work discipline and a desire for autonomy. Drawing on New Labor History, the text analyzes how workers assert control through moral economy, influencing workplace norms. It considers E.P. Thompson’s concept of “customary consciousness” and Herbert Gutman's examination of “pre-modern” resistance patterns, demonstrating how these historical frameworks illuminate contemporary retail worker agency. The analysis extends to early Walmart workers, whose “pre-capitalist” values shaped the company's culture, prioritizing community and care over profit. The chapter concludes by highlighting the persistent resistance to industrial time values, seen in both historical and contemporary contexts. It argues that understanding retail worker agency requires acknowledging these subtle, often covert, forms of resistance, which reflect a broader struggle against coercive work environments.