A Literature Review of Hindering Factors in Digital Transformation Processes
摘要
In a world where knowledge management is increasingly dependent on digital transformation processes, it is essential to recognize the barriers and challenges that arise within this symbiotic relationship. Understanding these complexities is crucial for developing effective strategies and identifying key success factors. Building upon this mutual dependency, it is plausible that hindering factors interfering with digital transformation processes may similarly impede knowledge management practices. Hence, it is crucial to consider hindering factors of digital transformation processes when implementing knowledge management in organizations. This paper investigates the aforementioned factual connection through a concept-centric literature review of 50 peer-reviewed papers, conflating the latest research findings to derive a comprehensive model that represents the majority of hindering factors associated with digital transformation processes. Drawn from 132 individual concept definitions, this paper encompasses a total of 34 hindering factors related to seven areas, namely procedures, leadership, resources, structure, culture, environment, and complexity, that potentially impact knowledge management implementations in organizations.