This study investigates the role of information centers in enhancing transportation services within the context of knowledge-based tourism and support facilities. Utilizing a quantitative approach, we analyze a dataset comprising 28 observations related to transportation, WiFi accessibility, information center utilization, eating centers, and MICE (Meetings, Incentives, Conferences, and Exhibitions) facilities. Through a series of statistical tests, including the Dickey-Fuller test for unit roots, Pearson correlation analysis, and structural equation modeling, we examine the interrelationships among these variables. The findings reveal significant positive correlations between transportation services and information centers, highlighting the importance of accessible information in enhancing transportation efficiency. To enhance transportation services, tourism management could focus on strengthening the capacity of information centers to provide more detailed guidance and resources, which would indirectly boost the demand for other facilities like eating centers and souvenir shops. Furthermore, the cumulative sum test indicates no structural breaks in the model parameters, suggesting stable relationships over time. With a high scale reliability coefficient 0.9403, the study confirms that the constructs measured are consistent and reliable. These results underscore the critical role of information centers in improving transportation services and suggest that effective integration of such facilities can lead to enhanced tourist experiences. This research contributes to the existing literature on tourism management by providing empirical evidence of the interconnectedness between transportation services and support facilities, offering valuable insights for policymakers and industry stakeholders in fostering sustainable tourism development.