Today, the skills to navigate and understand the media are important, as the media world is increasingly dominated by digitalization. The main objective of the study was to determine the level of media skills of older adults from the International United Pentecostal Church of Ecuador (IPUIE) in Loja. Methodologically, a qualitative approach was adopted, using observation sheets and interviews as data collection techniques. Media skills levels were assessed through observation of 45 randomly and conveniently selected older adults. The findings revealed a significant digital divide due to a lack of technological knowledge and socioeconomic barriers, limiting some older adults’ access to mobile devices. Most older adults face challenges in navigating the digital environment, and it was concluded that the lack of skills in media management and fear of technology are elements that restrict the active participation of the elderly in the digital society.