Labour shortages, rising complexity, and increased workloads are prompting policymakers and companies to prioritise employee wellbeing. While technology can help, debates often focus on available solutions rather than workers’ needs. A demand-driven approach identifies wellbeing needs within industries and integrates technology into the work organisation. In manufacturing, we created 10 research-based personas to represent workers facing wellbeing risks. Scenarios illustrating how tailored technology and organisational measures could help were developed and transformed into one-page comics.

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Persona-Based Comics: Bridging Technology, Work Organisation and Employee Wellbeing

  • Ezra Dessers,
  • Michiel Bal,
  • Geert Van Hootegem

摘要

Labour shortages, rising complexity, and increased workloads are prompting policymakers and companies to prioritise employee wellbeing. While technology can help, debates often focus on available solutions rather than workers’ needs. A demand-driven approach identifies wellbeing needs within industries and integrates technology into the work organisation. In manufacturing, we created 10 research-based personas to represent workers facing wellbeing risks. Scenarios illustrating how tailored technology and organisational measures could help were developed and transformed into one-page comics.