This paper presents the Equitable Design Toolkit, created to help design students develop inclusive and responsible user experiences. Influenced by their perspectives and biases, designers play a critical role in determining who can engage with the digital world and who may be excluded [1]. Traditional design pedagogy must address these challenges by encouraging designers to eliminate biases that exclude or discriminate as they create digital interactions [2, 3]. The toolkit uses an intersectionality framework [4] that guides students to understand how marginalized identities shape interactions with design. Canli and Martins [5] suggested that the intersectional approach, influential in various fields, helps examine the role designers may have in reproducing “identity categories, hegemonic power, and oppression.” Key components of the toolkit include the adapted Wheel of Power/Privilege [6] and identity definition cards to explore privilege and marginalization. Additional tools include templates for persona building, an identity map, and a biased design case study highlighting the negative impacts of biased designs on society. Testing involved fourteen graphic design students (n = 14) in an interactive design course. In phase 1, students designed a habit-forming app for users of their choice. In phase 2, the toolkit was introduced during a four-day workshop, after which the students redesigned their apps to address marginalized identities using what they learned. The study employed Scholarship of Teaching and Learning methods, including “comparisons of student change across time,” “content analysis,” and “observational research” [7] to analyze the outcomes from both phases. Findings showed that the toolkit encouraged the students to create more equitable designs by helping them shift from personal-centered to user-centered approaches. It emphasized the importance of considering vulnerable identities when creating designs, demonstrating that inclusive design not only benefits marginalized groups but also leads to more equitable outcomes for all users.

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Empowering Inclusive UX Design Through the Equitable Design Toolkit

  • Sang Eun Lee

摘要

This paper presents the Equitable Design Toolkit, created to help design students develop inclusive and responsible user experiences. Influenced by their perspectives and biases, designers play a critical role in determining who can engage with the digital world and who may be excluded [1]. Traditional design pedagogy must address these challenges by encouraging designers to eliminate biases that exclude or discriminate as they create digital interactions [2, 3]. The toolkit uses an intersectionality framework [4] that guides students to understand how marginalized identities shape interactions with design. Canli and Martins [5] suggested that the intersectional approach, influential in various fields, helps examine the role designers may have in reproducing “identity categories, hegemonic power, and oppression.” Key components of the toolkit include the adapted Wheel of Power/Privilege [6] and identity definition cards to explore privilege and marginalization. Additional tools include templates for persona building, an identity map, and a biased design case study highlighting the negative impacts of biased designs on society. Testing involved fourteen graphic design students (n = 14) in an interactive design course. In phase 1, students designed a habit-forming app for users of their choice. In phase 2, the toolkit was introduced during a four-day workshop, after which the students redesigned their apps to address marginalized identities using what they learned. The study employed Scholarship of Teaching and Learning methods, including “comparisons of student change across time,” “content analysis,” and “observational research” [7] to analyze the outcomes from both phases. Findings showed that the toolkit encouraged the students to create more equitable designs by helping them shift from personal-centered to user-centered approaches. It emphasized the importance of considering vulnerable identities when creating designs, demonstrating that inclusive design not only benefits marginalized groups but also leads to more equitable outcomes for all users.