In this article, we explore participation in Participatory Design and User-Centered Design, highlighting that participation should not be underestimated because of the inherent differences in approaches and activities that can influence active or passive user participation. Our analysis focuses on three key aspects: (1) Participant Activity and Passivity, we analyse how assigned activities and responsibilities may determine whether participants are active or passive in the process. (2) Complexities of Mixing Approaches, we discuss the difficulties that arise when combining different approaches, leading to an understanding of the distinction between involving and consulting the user. And (3) Digitising Processes, we examine the implications of moving processes from both approaches to the digital environment. Throughout our reflections, we illustrate how these factors affect participation and propose ideas to encourage continued reflection rather than conclude the discussion. This critique aims to provide a deeper insight into participation in Participatory Design and User-Centered Design, and to promote constructive dialogue on their effective implementation.

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Active and Passive Participation in Participatory Design and User-Centered Design

  • Juan P. Velásquez,
  • Mexhid Ferati,
  • Arianit Kurti

摘要

In this article, we explore participation in Participatory Design and User-Centered Design, highlighting that participation should not be underestimated because of the inherent differences in approaches and activities that can influence active or passive user participation. Our analysis focuses on three key aspects: (1) Participant Activity and Passivity, we analyse how assigned activities and responsibilities may determine whether participants are active or passive in the process. (2) Complexities of Mixing Approaches, we discuss the difficulties that arise when combining different approaches, leading to an understanding of the distinction between involving and consulting the user. And (3) Digitising Processes, we examine the implications of moving processes from both approaches to the digital environment. Throughout our reflections, we illustrate how these factors affect participation and propose ideas to encourage continued reflection rather than conclude the discussion. This critique aims to provide a deeper insight into participation in Participatory Design and User-Centered Design, and to promote constructive dialogue on their effective implementation.