This chapter provides a detailed overview of the Wise Steps programme and its structure. Through partnerships with local organisations, Wise Steps offered holistic support that extended beyond employability, addressing participants’ financial and personal well-being. The author also describes the participant journey within Wise Steps, which included intensive coaching, well-being activities, financial guidance, and digital literacy support. By involving various community and specialist partners, the programme fostered an inclusive and personalised support network. Wise Steps distinguished itself from traditional employment programmes through its emphasis on continuous engagement, participant empowerment, and adaptability, creating a model that addressed the complex needs of unemployed and economically inactive individuals in the North East.