This study applies the Kano model theory to community aging-friendly service requirements and conducts an in-depth excavation of the community service requirements of the elderly in urban communities to form a multi-level demand indicator system. In recent years, community endowment combines the advantages of family care and institutional care and has gained general recognition from the elderly for its convenience and comfort. However, many administrators focus on construction only and neglect the requirements of the elderly and user experience, resulting in vast wasted or insufficient service resources, so it is important to clarify the requirements of the elderly on community aging-friendly services. However, the community endowment model emerged relatively late in China, and research on the community service requirements of senior citizens is still immature. Therefore, to promote the development of community endowment, the requirements of the elderly should be considered first. In this study, we investigated the daily activities and community service requirements of the elderly, disassembled the relevant resources covered by specific community services, and summarized the quality attributes of the service, so as to design the Kano questionnaire and construct the Kano model of the quality attributes of aging-friendly service resources.