This chapter will present an interactive e-participation model and framework designed to collect and evaluate feedback from beneficiaries. By presenting the model, the authors aim to show how the capacity of government entities should be strengthened for the interaction with stakeholders, mainly citizens. As citizen feedback is integral to public policy design and implementation, it is crucial to determine whether and how government agencies can respond to citizens through a governance framework by employing electronic participation tools. In this chapter, we first introduce the scope and the subject to be covered. Then, we present our e-participation framework and model by which citizen feedback could be incorporated into government business. We first describe the rationale behind the model and the necessary governance structure within the model. We discuss respective guidelines and necessary shared values to implement the model properly. After the discussion, we continue to unveil the stages and dimensions of conducting the model in addition to core elements. Finally, we conclude our insights concerning the model and the framework.