In the 21st century, technology has unequivocally emerged as the dominant currency, fundamentally altering individual and collective identities. This technological revolution has significantly transformed the operational frameworks of individuals, businesses, and governments in pursuit of their respective missions. While the private sector has led the charge in digitalization, this trend is progressively permeating the public sector, aimed at enhancing the accessibility and efficiency of public service delivery. Morocco's commitment to the digitalization of public services commenced in the early 2000s, with the government implementing a series of strategic initiatives designed to align the nation with this global trend. Although several public bodies have successfully adopted providing online services, several local authorities in Morocco are struggling to achieve this goal. This paper seeks to investigate the diffusion and adoption of digitalization within Moroccan local authorities, elucidating the primary challenges and barriers encountered in this endeavor. Utilizing a mixed-methods approach framed within an exploratory sequential design, the study aims to yield important insights that could bolster the digital transformation of local authorities in Morocco. The primary findings outline the key strategic challenges and barriers Moroccan local authorities must overcome in order for their digital transformation initiatives to be successful. Additionally, they highlight a number of operational challenges that hinder Moroccan local authorities from achieving this goal. Ultimately, it proposes several key recommendations to enhance their capabilities in delivering digital services and effectively addressing the needs of their constituents. The implications of these findings are both theoretical and practical. This study addresses a gap in the existing literature by conducting an exploratory study in the Moroccan public sector, focusing on digital transformation in local authorities. On the other hand, it offers a practical roadmap for local authorities by providing guidelines, methodological tools, and techniques to help and support them on this path.