This chapter surveys advice literature on the workplace management of servants, examining the different rhetorical approaches found on either side of the Atlantic. The first section explores how household management complicated Victorian ideas of domesticity in making middle-class women responsible for instilling immigrant workers with the values of their own cultures. It highlights the customs and rituals through which mistresses sought to regulate class relations in the home, showing how these practices embodied employers’ ambitions for themselves as well as their servants. The chapter then considers broader efforts to enhance servant recruitment and performance. Finally, it discusses the restructuring of household service after World War I, arguing that changes in the sector did not significantly affect the underlying goals of servant-keepers.