Customers’ Price Perception
摘要
OBJECTIVE 1: To understand how customers evaluate the value of products and services they buy and explore the processes used to establish price perception. OBJECTIVE 2: To understand the importance of internal and external reference prices in the evaluation process and to ascertain how customers arrive at the point of purchase. OBJECTIVE 3: To understand price sensitivity and its different influencing factors and to gain a picture of the methods and techniques of price research.