The primary objective of this study is to examine the influence of laptop brand on consumers’ purchasing decisions, specifically in terms of perceived brand name, perceived quality, perceived reputation, perceived trust, and perceived value. To achieve these objectives and test the hypotheses, a random sample of 400 laptop consumers was selected. The questionnaire was then distributed to the participants, resulting in 368 retrieved responses, indicating a response rate of 92%. After excluding 23 incomplete questionnaires, a total of 345 questionnaires were considered for analysis, representing approximately 94% of the total retrieved questionnaires. To suit the nature of the study, the researchers employed the descriptive-analytical method and utilized appropriate statistical methods through the SPSS program. The findings of the study revealed a statistically significant impact of brand dimensions on the purchase decision of laptop consumers. Among the study variables, the quality dimension emerged as the most influential, sharing equal importance with the reputation variable in influencing the purchase decision of laptops. In conclusion, the study recommends that laptop manufacturing companies prioritize the perceived brand dimensions of their products, as these dimensions significantly affect consumers’ purchasing decisions. Furthermore, efforts should be made to enhance the trust between the brand and consumers.

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The Impact of Laptop Brand on the Purchase Decision: An Empirical Study

  • Zakaria Azzam,
  • Ahmad Shajrawi

摘要

The primary objective of this study is to examine the influence of laptop brand on consumers’ purchasing decisions, specifically in terms of perceived brand name, perceived quality, perceived reputation, perceived trust, and perceived value. To achieve these objectives and test the hypotheses, a random sample of 400 laptop consumers was selected. The questionnaire was then distributed to the participants, resulting in 368 retrieved responses, indicating a response rate of 92%. After excluding 23 incomplete questionnaires, a total of 345 questionnaires were considered for analysis, representing approximately 94% of the total retrieved questionnaires. To suit the nature of the study, the researchers employed the descriptive-analytical method and utilized appropriate statistical methods through the SPSS program. The findings of the study revealed a statistically significant impact of brand dimensions on the purchase decision of laptop consumers. Among the study variables, the quality dimension emerged as the most influential, sharing equal importance with the reputation variable in influencing the purchase decision of laptops. In conclusion, the study recommends that laptop manufacturing companies prioritize the perceived brand dimensions of their products, as these dimensions significantly affect consumers’ purchasing decisions. Furthermore, efforts should be made to enhance the trust between the brand and consumers.