Scholarlink

The growing demand for electric cars in Europe necessitates planning tools designed to meet user needs in charging network design. One such product is CLICK – a charging infrastructure planning tool. During the demonstration phase of CLICK, technical and user acceptance feedback was collected and will be evaluated in this paper. The evaluation will focus on possible drivers and barriers in the design of CLICK to optimize the spatial planning of charging infrastructure. In addition to the space requirements, the subjective perception and the resulting acceptance are of elementary importance for the success of nationwide availability of electric mobility and the (partial) substitution of cars with combustion engines. Evaluating CLICK’s user acceptance contributes to better identifying user needs and preferences. Hence, the tool can be developed in accordance with those needs and increase its attractiveness. The main research questions are: How satisfied are users with the current charging infrastructure planning tool CLICK? What opportunities and obstacles can be derived for the implementation of charging infrastructure?

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“Please Hang in There!”: User Acceptance as a Key Element for a Successful Charging Infrastructure

  • 会议论文

  • 出版模式：

    开放获取

  • 发表日期：

    2026年

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  • Katharina Csillak,
  • Marisa Meta,
  • Alexandra Appel,
  • Divy Gupte,
  • Laura V. Böhm,
  • Florian Preusse

摘要

The growing demand for electric cars in Europe necessitates planning tools designed to meet user needs in charging network design. One such product is CLICK – a charging infrastructure planning tool. During the demonstration phase of CLICK, technical and user acceptance feedback was collected and will be evaluated in this paper. The evaluation will focus on possible drivers and barriers in the design of CLICK to optimize the spatial planning of charging infrastructure. In addition to the space requirements, the subjective perception and the resulting acceptance are of elementary importance for the success of nationwide availability of electric mobility and the (partial) substitution of cars with combustion engines. Evaluating CLICK’s user acceptance contributes to better identifying user needs and preferences. Hence, the tool can be developed in accordance with those needs and increase its attractiveness. The main research questions are: How satisfied are users with the current charging infrastructure planning tool CLICK? What opportunities and obstacles can be derived for the implementation of charging infrastructure?