Exploring Opportunities and Challenges of AI-Driven Marketing in the UAE: A Survey of Industry Perspectives
摘要
This study examines the adoption of AI in marketing in the UAE, focusing on current applications, challenges, and future trends. A survey of 125 professionals across industries, including IT, retail, banking, healthcare, and real estate, provided quantitative insights into the role of AI in marketing. Data analysis using descriptive and objective methods revealed the application of AI in customer targeting, content personalization, and performance evaluation. The study highlights critical benefits such as improved customer personalization, enhanced decision-making, and increased efficiency. However, challenges include high implementation costs, data privacy concerns, and a shortage of skilled professionals. Despite these barriers, respondents anticipate significant growth in AI-based marketing investments, particularly in personalized communications and predictive analytics. This research contributes to understanding the transformative impact of AI on marketing in the UAE and provides practical insights for organizations aiming to integrate AI technologies into their strategies effectively.