Telehealth has revolutionized healthcare delivery, particularly during the COVID-19 pandemic, by facilitating remote consultations and enhancing access to healthcare services. Effective telehealth training is essential for both healthcare professionals and patients to optimize the use of these technologies. Training programs should address various competencies, including technical skills, clinical decision-making, and communication. While current programs encompass online courses, workshops, simulations, and webinars, continuous improvement and customization for diverse demographics are necessary. Addressing challenges such as technology literacy, communication barriers, and data security through targeted training will further enhance the efficacy and equity of telehealth services. Comprehensive telehealth training ultimately aims to improve healthcare outcomes, patient engagement, and accessibility, ensuring high-quality care in a rapidly evolving digital landscape.

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Training Needs and Programs to Empower Patient and Healthcare Professionals Adopting Telehealth Applications

  • Despoina Mantziari,
  • Christina Plomariti,
  • Antonios Billis,
  • Panagiotis D. Bamidis

摘要

Telehealth has revolutionized healthcare delivery, particularly during the COVID-19 pandemic, by facilitating remote consultations and enhancing access to healthcare services. Effective telehealth training is essential for both healthcare professionals and patients to optimize the use of these technologies. Training programs should address various competencies, including technical skills, clinical decision-making, and communication. While current programs encompass online courses, workshops, simulations, and webinars, continuous improvement and customization for diverse demographics are necessary. Addressing challenges such as technology literacy, communication barriers, and data security through targeted training will further enhance the efficacy and equity of telehealth services. Comprehensive telehealth training ultimately aims to improve healthcare outcomes, patient engagement, and accessibility, ensuring high-quality care in a rapidly evolving digital landscape.