As demonstrated elsewhere in this book, the COVID-19 pandemic speeded up the introduction of technologies, particularly remote delivery of services across the world. Many aspects of this are positive in terms of upending pervasive negative perceptions about the willingness and interest of older adults in using technology (they are interested which researchers have known for many years). However, through necessity much of this rapid switch to digital was done with whatever was to hand, leveraging the knowledge or skills of staff from using their personal devices. There has been limited opportunity to develop infrastructure and make any medium to long-term plans. Now that the COVID-19 pandemic is past, there is plenty of opportunity to reflect on lessons learnt and how we can use these experiences for developing robust future services for aging well.