mCARE: Integrating Mobile Phones, Caregivers, and Health Practitioners to Provide Regular Monitoring and Care for the Children with ASD in Bangladesh
摘要
Designing technologies for the people with mental health challenges in the Global South has largely remained a neglected area in HCI and related fields. However, the overwhelming adoption of mobile phones in Bangladesh has created an unprecedented opportunity to overcome the various social-cultural-financial constraints that deprive Children with Autism Spectrum Disorder (CWA) of regular monitoring, care, and support. To leverage this opportunity, we designed, developed, and evaluated mCARE, a mobile application that integrates Experience Sampling Method (ESM) with the local healthcare practice by putting the caregivers in the loop. This paper reports: (a) mCARE helped the mental health professionals, but was dependent on the collaboration between them and the caregivers; (b) mCARE provided a novel platform to assess the impact of COVID-19 on CWA, and; (c) the impact of mCARE was shaped by the familial values. We also discuss the broader implications of these findings for the HCI scholarship.