Impact of CRM-Technology-Based on Profitability in Jordanian Hotels
摘要
The purpose of this article is to elucidate the effects of CRM technology on profitability. The largest effect that IT has had on businesses’ financial capacity is to create and implement computerized systems for tracking and recording transactions. Hotels can quickly and simply develop specific reports for profitability with this CRM technology. Lastly, this essay clarifies the benefits and drawbacks of integrating information technology (IT) with hotel accounting systems.