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This study aimed to investigate the difficulties faced by Deaf and hearing students when interacting with SIGAA at a Brazilian Higher Education Institution, aiming to understand the perceptions of these users and contribute to reflections on inclusive academic environments. Using a qualitative approach, the methodology employed the focus group technique, with the participation of 8 Deaf students and 7 hearing students from the undergraduate course in Libras (Brazilian Sign Language), facilitated by the Mentimeter platform. Despite limitations such as a small sample size and lack of details about the SIGAA design, the results provide insights into the needs of its users. The importance of user-centered design and accessibility in the conception of systems and web pages is highlighted, aiming to ensure an inclusive and equitable experience for all users, in consonance with the principles of Ergonomics and diversity.

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Accessibility Challenges in the Use of the Integrated Academic Activities Management System (SIGAA) by Deaf and Hearing Students: A Qualitative Perspective

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  • 发表日期：

    2026年

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  • Dayane Batista da Silva Araujo,
  • Laura Bezerra Martins

摘要

This study aimed to investigate the difficulties faced by Deaf and hearing students when interacting with SIGAA at a Brazilian Higher Education Institution, aiming to understand the perceptions of these users and contribute to reflections on inclusive academic environments. Using a qualitative approach, the methodology employed the focus group technique, with the participation of 8 Deaf students and 7 hearing students from the undergraduate course in Libras (Brazilian Sign Language), facilitated by the Mentimeter platform. Despite limitations such as a small sample size and lack of details about the SIGAA design, the results provide insights into the needs of its users. The importance of user-centered design and accessibility in the conception of systems and web pages is highlighted, aiming to ensure an inclusive and equitable experience for all users, in consonance with the principles of Ergonomics and diversity.