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This study presents an assessment of the state-of-the-art based on a systematic literature review methodology, focusing on the problematic relationship between User Experience (UX) design, generative artificial intelligence (GenAI), and human-centered design. It examines how UX principles and generative AI technologies can be harmoniously integrated to enhance user experiences, prioritizing human needs and values in the design process. The findings reveal significant insights into ethical considerations, user personalization, the importance of human-centric approaches, trust and perception challenges, and advances in human-AI interaction.

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Designing User Experience in the Context of Human-Centered AI and Generative Artificial Intelligence: A Systematic Review

  • 会议论文

  • 发表日期：

    2025年

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  • Carlos Alberto Peláez,
  • Andrés Solano,
  • Juan M. Núñez V,
  • David Castro,
  • Juan J. Cardona,
  • Juan S. Duque,
  • Juan C. Espinosa,
  • Ana S. Montaño,
  • Fernando De la Prieta

摘要

This study presents an assessment of the state-of-the-art based on a systematic literature review methodology, focusing on the problematic relationship between User Experience (UX) design, generative artificial intelligence (GenAI), and human-centered design. It examines how UX principles and generative AI technologies can be harmoniously integrated to enhance user experiences, prioritizing human needs and values in the design process. The findings reveal significant insights into ethical considerations, user personalization, the importance of human-centric approaches, trust and perception challenges, and advances in human-AI interaction.