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Disinformation campaigns spread rapidly through social media and can cause serious harm, especially in crises, ranging from confusion about how to act to a loss of trust in government agencies. Therefore, the prevention of digital disinformation campaigns represents an important research topic and concern that needs to be considered by government agencies to protect public security. However, previous research in the field of information systems focused on the technical possibilities to detect and combat disinformation (e.g., by social bots). In this article, we synthesize information systems literature on disinformation prevention measures by government agencies and discuss these measures from an ethical and legal perspective. We conclude by proposing questions for future research on the prevention of disinformation campaigns by government agencies from an IS, ethical, and legal perspective. Thereby, we contribute to a balanced discussion on the prevention of digital disinformation campaigns and encourage interdisciplinary collaboration in future research.

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What Measures Can Government Agencies in Germany Take Against Digital Disinformation? A Systematic Literature Review and Ethical-Legal Discussion

  • 会议论文

  • 发表日期：

    2025年

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  • Stefan Stieglitz,
  • Jennifer Fromm,
  • Alexander Kocur,
  • Frauke Rostalski,
  • Michelle Duda,
  • Alison Evans,
  • Jonas Rieskamp,
  • Luzia Sievi,
  • Maria Pawelec,
  • Wulf Loh,
  • Jessica Heesen,
  • Christoph Fuchss,
  • Kaan Eyilmez

摘要

Disinformation campaigns spread rapidly through social media and can cause serious harm, especially in crises, ranging from confusion about how to act to a loss of trust in government agencies. Therefore, the prevention of digital disinformation campaigns represents an important research topic and concern that needs to be considered by government agencies to protect public security. However, previous research in the field of information systems focused on the technical possibilities to detect and combat disinformation (e.g., by social bots). In this article, we synthesize information systems literature on disinformation prevention measures by government agencies and discuss these measures from an ethical and legal perspective. We conclude by proposing questions for future research on the prevention of disinformation campaigns by government agencies from an IS, ethical, and legal perspective. Thereby, we contribute to a balanced discussion on the prevention of digital disinformation campaigns and encourage interdisciplinary collaboration in future research.