Building pedestrian crossing bridges enhances road safety but can create unsafe spaces within the bridges themselves. While many studies focus on bridges preventing accidents, few address the social impact of poor design on user behavior. Poorly designed bridges can become unused and unsafe, fostering illegal activities and fear due to lack of surveillance. This study examines the design impact of pedestrian bridges on user behavior, using a bridge on Jeddah’s King Abdulaziz Road as a case study. Improved bridge design is expected to benefit users by making bridges safer and more accessible and promoting local economy and urban vitality. The selected bridge connects a neighborhood park, a dense residential area, King’s Road Tower, and a commercial zone. Data is collected through observation and mapping of existing amenities. The research concludes with the development of guidelines for functional, safe pedestrian bridge designs. Following these criteria, urban designers can create bridges that are well-integrated with their urban context and serve their intended purpose effectively.