The widespread emergence of artificial intelligence (AI) is expected to support the legal sector in its daily work and, most importantly, relieve it of laborious tasks. Both the promise and the temptation are very significant. Therefore, it is essential to adopt a critical perspective on this matter. This is not due to being against technology but rather to the fact that its use requires effective risk management that surpasses mere reliance on technology, or rather, a zero tolerance for errors. It is crucial to strategically position AI in the value chain of legal service providers and reflect it in the chosen business model. In addition, the impact on leadership must be analysed because, at the end of the day, there are still human beings at work. And it is imperative to focus on potential convenience traps: the loss of human creativity and negotiation skills, a reduction in valuable training exercises, a lack of plausibility checks for AI solutions, and a deterioration in service quality. Lawyers will have to face the fact that they have to think about the use of AI if they want to remain relevant to their internal and external customers. Legal professionals are strongly encouraged to pursue a well-informed and responsible approach towards AI with the aim of safeguarding their professional integrity and prepare themselves for potential changes at an early stage.

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AI in the Legal Market: The Dark Side of the Moon

  • Bruno Mascello

摘要

The widespread emergence of artificial intelligence (AI) is expected to support the legal sector in its daily work and, most importantly, relieve it of laborious tasks. Both the promise and the temptation are very significant. Therefore, it is essential to adopt a critical perspective on this matter. This is not due to being against technology but rather to the fact that its use requires effective risk management that surpasses mere reliance on technology, or rather, a zero tolerance for errors. It is crucial to strategically position AI in the value chain of legal service providers and reflect it in the chosen business model. In addition, the impact on leadership must be analysed because, at the end of the day, there are still human beings at work. And it is imperative to focus on potential convenience traps: the loss of human creativity and negotiation skills, a reduction in valuable training exercises, a lack of plausibility checks for AI solutions, and a deterioration in service quality. Lawyers will have to face the fact that they have to think about the use of AI if they want to remain relevant to their internal and external customers. Legal professionals are strongly encouraged to pursue a well-informed and responsible approach towards AI with the aim of safeguarding their professional integrity and prepare themselves for potential changes at an early stage.