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Today’s business environment increasingly recognizes emotional intelligence as a key factor of organizational effectiveness. However, its overall impact on firm performance remains underexplored. While some studies highlight the importance of emotional intelligence in enhancing organizational effectiveness, the nature of its relationship with different aspects of firm performance—financial, social and environmental—requires further investigation.

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Emotional Intelligence and Its Implications for Firm Performance: A Bibliometric Analysis

  • 章节

  • 发表日期：

    2025年

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  • Veronica Grosu,
  • Anatol Melega,
  • Anamaria Bores

摘要

Today’s business environment increasingly recognizes emotional intelligence as a key factor of organizational effectiveness. However, its overall impact on firm performance remains underexplored. While some studies highlight the importance of emotional intelligence in enhancing organizational effectiveness, the nature of its relationship with different aspects of firm performance—financial, social and environmental—requires further investigation.