Tech-Driven Justice: Navigating Schemes for the Resolution of Content-Moderation Disputes with Online Platforms
摘要
In today’s world where online information flows are constantly rising, the illegality of the content that recipients place on the online platforms is causing profound concern. Forced by the developments in legislation and case-law, the online platforms are putting together architectures of different content-moderation mechanisms. The Digital Services Act is one such legislative instrument aimed at harmonising and solidifying the techno-legal landscape in which online platforms take on the role of quasi-adjudicating authority in moderating illegal or objectionable content. This paper is focused on a segment of this system—the out-of-court dispute settlement mechanism. Explored in detail are the parties and the matter of the proceedings, the bodies certified to carry out the proceedings, and the regulated elements of the procedure with the aim of assessing whether this new addition to the ARD menu in the EU will contribute to the reduction of illegal online content, especially by assuring sufficient human expert verification of the decisions related to a disputed content.