The main purpose of the study is to investigate the role of government policies in enabling sustainable e-government and digital transformation. The idea behind e-government is that traditional services can be transformed and replaced by new ones which are digital-based as well as workflows to meet changing economic, technological or healthcare needs. This entails a vast digital footprint for moving goods and providing services to citizens and businesses with predictable complexities tied to trust, safety, and identity among others. This paper examines the dynamic nature of e-government through an analysis of “e-Trust” which has been defined as vital in facilitating stable and honest electronic relationships. The author argues for government regulations that tackle security threats associated with a virtual footprint created by e-governments. Moreover, the research points out how the COVID-19 pandemic underlines the importance of trusted and reliable virtual infrastructures. In their response, governments across different countries had to quickly shift from paper-based or face-to-face service delivery methods to online systems while trying to mitigate against misinformation risks and phishing attacks. This highlighted the role played by policymakers in providing secure and trustworthy online services for use by citizens. Through looking at governmental legislation on stable e-government, this paper contributes towards understanding what is needed for building good digital infrastructures that serve well users who trust them. It emphasizes the need for political leaders to tackle confidence issues concerning information privacy as they move forward with their digital initiatives. Overall, this takes a look at underscores the significance of presidential policy in allowing stable e-authorities and digital transformation. It highlights the importance of consideration and security within the digital realm and emphasizes the need for sturdy regulations to guard residents and organizations within the evolving e-authorities panorama.

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The Role of Government Policy in Enabling Secure e-Government and Digital Transformation

  • Saeed Hameed Aldulaimi,
  • Mahmoud Khalifa,
  • Marwan M. Abdeldayem,
  • Ibrahim A. Abu-AlSondos,
  • Abeer F. Alkhwaldi,
  • Elham Mahmoud Chehaimi

摘要

The main purpose of the study is to investigate the role of government policies in enabling sustainable e-government and digital transformation. The idea behind e-government is that traditional services can be transformed and replaced by new ones which are digital-based as well as workflows to meet changing economic, technological or healthcare needs. This entails a vast digital footprint for moving goods and providing services to citizens and businesses with predictable complexities tied to trust, safety, and identity among others. This paper examines the dynamic nature of e-government through an analysis of “e-Trust” which has been defined as vital in facilitating stable and honest electronic relationships. The author argues for government regulations that tackle security threats associated with a virtual footprint created by e-governments. Moreover, the research points out how the COVID-19 pandemic underlines the importance of trusted and reliable virtual infrastructures. In their response, governments across different countries had to quickly shift from paper-based or face-to-face service delivery methods to online systems while trying to mitigate against misinformation risks and phishing attacks. This highlighted the role played by policymakers in providing secure and trustworthy online services for use by citizens. Through looking at governmental legislation on stable e-government, this paper contributes towards understanding what is needed for building good digital infrastructures that serve well users who trust them. It emphasizes the need for political leaders to tackle confidence issues concerning information privacy as they move forward with their digital initiatives. Overall, this takes a look at underscores the significance of presidential policy in allowing stable e-authorities and digital transformation. It highlights the importance of consideration and security within the digital realm and emphasizes the need for sturdy regulations to guard residents and organizations within the evolving e-authorities panorama.