While persisting social and environmental problems are amplified by new risks, traditional solutions show evidence of failure in responding to society’s growing and diverse needs. Recognizing the importance of social and technological innovation, policymakers and international organizations have encouraged the use of technology for social good and legitimated hybrid socio-technological solutions. However, there is a knowledge gap regarding how Technology Solutions with Social Impact (TSSI) intermediate the resolution of a social need by developing and implementing technology-based solutions. Consequently, using the multiple-case research method for theory building, this research maps which TSSI are currently being developed and implemented in the 27 countries of the European Union and what social and environmental issues these TSSI address. Key findings, future research avenues and implications for theory and practice are presented and discussed.

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Mapping Technology Solutions with Social Impact in Europe

  • Maria Eugénia Leitão,
  • Ana Carvalho,
  • Miguel Amaral

摘要

While persisting social and environmental problems are amplified by new risks, traditional solutions show evidence of failure in responding to society’s growing and diverse needs. Recognizing the importance of social and technological innovation, policymakers and international organizations have encouraged the use of technology for social good and legitimated hybrid socio-technological solutions. However, there is a knowledge gap regarding how Technology Solutions with Social Impact (TSSI) intermediate the resolution of a social need by developing and implementing technology-based solutions. Consequently, using the multiple-case research method for theory building, this research maps which TSSI are currently being developed and implemented in the 27 countries of the European Union and what social and environmental issues these TSSI address. Key findings, future research avenues and implications for theory and practice are presented and discussed.