This chapter looks at the Digital Transformation of a regional airport. First, the information currently on the airport’s website is introduced. Then the reasons for the airport’s Digital Transformation Program are explained. This explanation is followed by a review of the airport’s processes and the available new digital technologies. The strategic focus for the airport’s Digital Transformation is then outlined. It addresses four areas: Passenger Experience Improvement; Optimised Scheduling; Smart Facility and Equipment Management; and Air Traffic Control. Finally, some recommendations are given for Digital Transformation activities.

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Digital Transformation of an Airport

  • John Stark

摘要

This chapter looks at the Digital Transformation of a regional airport. First, the information currently on the airport’s website is introduced. Then the reasons for the airport’s Digital Transformation Program are explained. This explanation is followed by a review of the airport’s processes and the available new digital technologies. The strategic focus for the airport’s Digital Transformation is then outlined. It addresses four areas: Passenger Experience Improvement; Optimised Scheduling; Smart Facility and Equipment Management; and Air Traffic Control. Finally, some recommendations are given for Digital Transformation activities.