Empathy, Kindness, and Dignity in a Connected World
摘要
Public discourse often contains speculation about the impacts of digital technologies on human empathy, kindness, and dignity. Cases of cyberbullying, online hate speech, and oppressive algorithms contribute to perceptions that digital life is a net negative for human compassion. Research findings paint a more nuanced picture of the ways in which digital technologies can positively support human connection, empathy, kindness, and dignity. This chapter describes what is currently known about the implications of smartphones and social media for empathy, kindness, and dignity, with a particular focus on youth users. We frame findings from current research around a core set of questions: Does the presence of digital technologies in face-to-face interactions compromise empathy? How are digital technologies used in empathic ways? How is digital technology use related to empathy? How does online prosocial behavior benefit youth? How is low empathy related to cyberbullying? How can the state, the tech industry, and educators contribute to creating online environments that facilitate children’s well-being and dignity? We conclude by highlighting open or understudied questions and suggesting high-level recommendations for educators and peer mentors, clinicians, parents, tech designers, and policymakers.