Digital Finance Inclusion Through Literacy in Next Normal
摘要
In the next normal, there is change in every industry, and the intrusion of digital tools also increased, as the part of this the financial products are also extended in the online platform over their traditional presence, and the customers using the digital products in the digital platforms are also increasing, as the online transaction, UPI transaction by with the payment and receipt of money has become much easier and faster. This availability of financial products and services in the digital platforms made it compulsory for the individuals to learn about the usage of digital tools and technology and usage of the digital technology to learn the financial concepts and market conditions (Lyons and Kass-Hanna in Financial Planning Review 4:1–19, 2021), and the study focused on assessing the impact of the digital financial inclusion and the digital financial literacy in the next normal after the impact of COVID-19, as this has actually lead for easy transformation from financial inclusion to digital financial inclusion. The study focused on the IT Professionals working in Bangalore, SEM Analysis has been used to assess the relationship between the factors od digital financial literacy and Digital financial inclusion, and the result indicate a positive impact on the Digital Financial Inclusion by the Digital Financial Literacy.