Successful management of project quality is essential for the execution of aviation projects in the aviation sector, which is crucial to guaranteeing safe and effective transportation. With a focus on how project quality management methods affect customer satisfaction, this research aims to investigate the effects of these practices specifically within the context of aviation projects in Oman. This study’s main goal is to learn more about the specific quality control and assurance practices used in Oman’s aviation projects and how they impact customer satisfaction. To improve customer satisfaction in aviation projects, it also aims to assess the efficacy and applicability of current quality management systems within this particular sector and make recommendations for prospective improvements.