<p>This book constitutes the refereed proceedings of the 16th International Conference on Subject-Oriented Business Process Management, S-BPM ONE 2025, held in Weiden, Germany, during J<span style="background-color: rgb(255, 255, 255); font-size: 14px; color: rgb(34, 34, 34);">uly 2–3, 2025. This year's motto was </span><strong style="background-color: rgb(255, 255, 255); font-size: 14px; color: rgb(34, 34, 34);">Process Customer Satisfaction and Process Excellence.</strong></p><p><span style="font-size: 12.0pt; font-family: 'Aptos',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: black; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA;">The 12 full papers and 4 short papers included in this book were carefully reviewed and selected from 29 submissions.They were organized in following topical sections: Subject-Oriented Modeling, Philosophy, and Technology and Human or Artificial Intelligence in BPM.</span></p>

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Subject-Oriented Business Process Management. Process Customer Satisfaction and Process Excellence

摘要

This book constitutes the refereed proceedings of the 16th International Conference on Subject-Oriented Business Process Management, S-BPM ONE 2025, held in Weiden, Germany, during July 2–3, 2025. This year's motto was Process Customer Satisfaction and Process Excellence.

The 12 full papers and 4 short papers included in this book were carefully reviewed and selected from 29 submissions.They were organized in following topical sections: Subject-Oriented Modeling, Philosophy, and Technology and Human or Artificial Intelligence in BPM.