Scholarlink

Abstract <p>The paper proposes a methodology for end-to-end rationing of work completion time at car repair shop, which integrates the time rationing stages, deviation monitoring, failure mode and effects analysis (FMEA, Ishikawa diagram), corrective actions, and efficiency assessment. The proposed methodology provides a reduction in the average repair time, time spread, and an increase in throughput by means of automation, taking into account complexity factors and inter-operational downtime, which allows increasing the economic efficiency of enterprises. Moreover, the methodology allows increasing customer satisfaction through transparency of service timelines.</p>

错误：搜索内容不能为空，请输入英文关键词
错误：关键词超出字数限制，请精简
高级检索

End-to-End Rationing of Work Completion Time at Car Repair Shop: Quality and Process Efficiency Managing Methodology

  • 期刊论文

  • 发表日期：

    2025年11月1日

查看全文
  • O. V. Nikishov,
  • D. I. Panyukov,
  • V. N. Kozlovsky

摘要

Abstract

The paper proposes a methodology for end-to-end rationing of work completion time at car repair shop, which integrates the time rationing stages, deviation monitoring, failure mode and effects analysis (FMEA, Ishikawa diagram), corrective actions, and efficiency assessment. The proposed methodology provides a reduction in the average repair time, time spread, and an increase in throughput by means of automation, taking into account complexity factors and inter-operational downtime, which allows increasing the economic efficiency of enterprises. Moreover, the methodology allows increasing customer satisfaction through transparency of service timelines.