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<p>The rapid integration of digital finance systems is reshaping how employees experience their work, yet its psychological effects remain underexplored. Anchored in Social Cognitive Theory (SCT), this study examines the relationship between organizational digital finance integration (ODFI) and employee job satisfaction, considering employee psychological empowerment (EPE) as a mediator and digital mindset as a key moderator. Survey data were collected from 317 fintech employees in China, spanning three waves to enhance temporal separation and minimize bias. Findings suggest that ODFI enhances psychological empowerment, which, in turn, boosts job satisfaction—but only clearly among employees with a stronger digital mindset. Those less comfortable with technology appear to benefit less from integration efforts. By connecting personal cognitive traits with organizational change outcomes, this research extends the application of SCT into the domain of digital finance workplaces. The study also raises practical concerns, suggesting that firms must go beyond technological adoption and actively support employee adaptability if they seek genuine improvements in workplace attitudes.</p>

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Technology meets psychology: digital finance integration, empowerment, and satisfaction among fintech employees

  • 期刊论文

  • 出版模式：

    开放获取

  • 发表日期：

    2025年7月9日

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  • Jiaohua Liu,
  • Hassan Jawad Soomro

摘要

The rapid integration of digital finance systems is reshaping how employees experience their work, yet its psychological effects remain underexplored. Anchored in Social Cognitive Theory (SCT), this study examines the relationship between organizational digital finance integration (ODFI) and employee job satisfaction, considering employee psychological empowerment (EPE) as a mediator and digital mindset as a key moderator. Survey data were collected from 317 fintech employees in China, spanning three waves to enhance temporal separation and minimize bias. Findings suggest that ODFI enhances psychological empowerment, which, in turn, boosts job satisfaction—but only clearly among employees with a stronger digital mindset. Those less comfortable with technology appear to benefit less from integration efforts. By connecting personal cognitive traits with organizational change outcomes, this research extends the application of SCT into the domain of digital finance workplaces. The study also raises practical concerns, suggesting that firms must go beyond technological adoption and actively support employee adaptability if they seek genuine improvements in workplace attitudes.