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Introduction <p>In the post–COVID-19 era, the relevance of health professionals, particularly pharmacists, has been clearly demonstrated in improving immunisation delivery and expanding vaccine coverage globally. Recent policy shifts in many countries have formally recognised community pharmacists as vaccinators, thereby enhancing access to vaccination services. However, Nigeria has yet to integrate pharmacists into the provision of vaccination services beyond the COVID-19 vaccine.</p> Objective <p>To evaluate patient satisfaction with pharmacist-administered COVID-19 vaccination in community pharmacies and to examine motivations, venue-choice factors, vaccine hesitancy, and self-reported adverse events following immunization.</p> Method <p>A retrospective cross-sectional design was employed, with data collected using convenience sampling from patients who received COVID-19 vaccinations at six private community pharmacies in Abuja between 15 April and 12 September 2023.</p> Result <p>125 respondents participated in the study (mean age 36.62 years).The gender distribution was 54.4% male and 45.6% female, and 53.6% held graduate-level education. Satisfaction levels were high, with 96% comfortable with pharmacy-based vaccination and 98.4% satisfied with the injection technique. Notably, 96.8% would recommend pharmacy vaccination services. Motivations included personal health protection (88%), protecting others (80%), and following health recommendations (84%). Accessibility was a crucial factor, with 93.6% citing convenient opening hours and 98.4% highlighting easy accessibility. Trust in pharmacies was significant, with 95.2% expressing confidence in pharmacy-based vaccinations. However, 49.6% indicated they would have sought vaccination elsewhere if not available at pharmacies. Adverse events were minimal, with the most common being injection site pain (32.8% after the first dose). Only 5.6% reported adverse events that discouraged future vaccinations.</p> Conclusion <p>The study highlighted the pivotal role of community pharmacies in expanding vaccination coverage, supported by high levels of patient satisfaction, trust, and accessibility. These findings support integrating pharmacists into Nigeria’s immunization strategy, underscoring their positive public reception and significant potential to enhance the reach and effectiveness of vaccination services.</p>

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Assessing patient perspectives on satisfaction motivations and reasons for choosing pharmacist administered COVID-19 vaccination in community pharmacies in Abuja Nigeria

  • 期刊论文

  • 出版模式：

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  • 发表日期：

    2026年6月2日

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  • Adebowale Sylvester Adeyemi,
  • Godsgift Chinemelum Iwendi,
  • Olayemi Amusile,
  • Lawal Ahmed Abidolu,
  • Theophilus Oluwatola Amosun,
  • Taiwo Opeyemi Aremu

摘要

Introduction

In the post–COVID-19 era, the relevance of health professionals, particularly pharmacists, has been clearly demonstrated in improving immunisation delivery and expanding vaccine coverage globally. Recent policy shifts in many countries have formally recognised community pharmacists as vaccinators, thereby enhancing access to vaccination services. However, Nigeria has yet to integrate pharmacists into the provision of vaccination services beyond the COVID-19 vaccine.

Objective

To evaluate patient satisfaction with pharmacist-administered COVID-19 vaccination in community pharmacies and to examine motivations, venue-choice factors, vaccine hesitancy, and self-reported adverse events following immunization.

Method

A retrospective cross-sectional design was employed, with data collected using convenience sampling from patients who received COVID-19 vaccinations at six private community pharmacies in Abuja between 15 April and 12 September 2023.

Result

125 respondents participated in the study (mean age 36.62 years).The gender distribution was 54.4% male and 45.6% female, and 53.6% held graduate-level education. Satisfaction levels were high, with 96% comfortable with pharmacy-based vaccination and 98.4% satisfied with the injection technique. Notably, 96.8% would recommend pharmacy vaccination services. Motivations included personal health protection (88%), protecting others (80%), and following health recommendations (84%). Accessibility was a crucial factor, with 93.6% citing convenient opening hours and 98.4% highlighting easy accessibility. Trust in pharmacies was significant, with 95.2% expressing confidence in pharmacy-based vaccinations. However, 49.6% indicated they would have sought vaccination elsewhere if not available at pharmacies. Adverse events were minimal, with the most common being injection site pain (32.8% after the first dose). Only 5.6% reported adverse events that discouraged future vaccinations.

Conclusion

The study highlighted the pivotal role of community pharmacies in expanding vaccination coverage, supported by high levels of patient satisfaction, trust, and accessibility. These findings support integrating pharmacists into Nigeria’s immunization strategy, underscoring their positive public reception and significant potential to enhance the reach and effectiveness of vaccination services.