Scholarlink

<p>Organizational resilience is a crucial skill for businesses to withstand environmental instability and pursue sustainable growth. In the volatile, uncertain, complex, and ambiguous (VUCA) era, effectively utilizing artificial intelligence (AI) to enhance organizational resilience has become a key challenge for small and medium-sized enterprises (SMEs). This paper examines how AI adoption affects organizational resilience and the factors that influence this relationship, drawing on the resource-based view and dynamic capabilities theory. Based on survey data from 275 Chinese SMEs, the findings show that AI adoption significantly boosts organizational resilience. Moreover, ambidextrous innovation acts as a mediator, with exploitative innovation serving as the primary pathway. Further analysis indicates that environmental unpredictability strengthens the connection between AI adoption and resilience. These insights deepen the understanding of AI-driven resilience and offer practical guidance for SMEs seeking to build resilience in the face of uncertainty.</p>

错误：搜索内容不能为空，请输入英文关键词
错误：关键词超出字数限制，请精简
高级检索

Artificial Intelligence Adoption and Organizational Resilience in SMEs: The Roles of Ambidextrous Innovation and Environmental Unpredictability

  • 期刊论文

  • 出版模式：

    开放获取

  • 发表日期：

    2026年7月1日

查看全文
  • Peng Peng,
  • Xintian Li,
  • Huanhuan Hu

摘要

Organizational resilience is a crucial skill for businesses to withstand environmental instability and pursue sustainable growth. In the volatile, uncertain, complex, and ambiguous (VUCA) era, effectively utilizing artificial intelligence (AI) to enhance organizational resilience has become a key challenge for small and medium-sized enterprises (SMEs). This paper examines how AI adoption affects organizational resilience and the factors that influence this relationship, drawing on the resource-based view and dynamic capabilities theory. Based on survey data from 275 Chinese SMEs, the findings show that AI adoption significantly boosts organizational resilience. Moreover, ambidextrous innovation acts as a mediator, with exploitative innovation serving as the primary pathway. Further analysis indicates that environmental unpredictability strengthens the connection between AI adoption and resilience. These insights deepen the understanding of AI-driven resilience and offer practical guidance for SMEs seeking to build resilience in the face of uncertainty.