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<p>Previous research showed people’s explicit (vs. implicit) competence impressions were more sensitive to a robot’s single inconsistent (“oddball”) behavior. We report nine pre-registered studies (<i>N</i> = 3,735 online participants) testing the scope and underlying causes of this dissociation. We found that the dissociation (a) generalized to industrial robots, surgical robots, and self-driving cars; (b) replicated with structurally aligned direct and indirect measures of competence; and (c) is at least partially explained by the diagnosticity of the evidence. We discuss implications for social cognition and human-robot interaction research.</p>

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The role of diagnosticity in judging robot competence

  • 期刊论文

  • 出版模式：

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  • 发表日期：

    2026年2月6日

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  • Nicholas Surdel,
  • Melissa J. Ferguson

摘要

Previous research showed people’s explicit (vs. implicit) competence impressions were more sensitive to a robot’s single inconsistent (“oddball”) behavior. We report nine pre-registered studies (N = 3,735 online participants) testing the scope and underlying causes of this dissociation. We found that the dissociation (a) generalized to industrial robots, surgical robots, and self-driving cars; (b) replicated with structurally aligned direct and indirect measures of competence; and (c) is at least partially explained by the diagnosticity of the evidence. We discuss implications for social cognition and human-robot interaction research.