Background <p>An adequate salary is central to job satisfaction of medical practice assistants (MPA). During the COVID-19 pandemic, MPA and general practitioners (GP) experienced a&#xa0;considerable increase in workload. The VeCo practice study („Hausärztliche Versorgung nicht an Covid erkrankter Patient*innen während der Corona-Pandemie“, „General Practitioner Care for Non-COVID-19 Patients During the Coronavirus Pandemic“) surveyed the perspectives of GPs and MPA on GP care and their stress levels during and after the pandemic at two points in time. Aspects relating to payment raised in free text responses to the baseline survey led to the inclusion of questions on remuneration in the follow-up questionnaire.</p> Objectives <p>How do GPs and MPAs assess the MPA salary in comparison to the standard salary and were special coronavirus pandemic payments made for MPAs?</p> Methods <p>GPs and MPAs from the same practice in Berlin, Brandenburg and Thuringia were surveyed in a&#xa0;two-stage questionnaire, during (April 2022, baseline) and shortly after the pandemic (May 2023, follow-up). The analysis was carried out descriptively or, in the case of free text responses, by qualitative thematic categorization.</p> Results <p>In all, 657 GPs (16.5% of those contacted) and 762 MPAs returned the completed baseline questionnaire, 327 GPs (29.5% of those contacted) and 369 MPAs returned the follow-up questionnaire. Free text responses to the baseline questionnaire indicated a&#xa0;lack of financial compensation for the additional work performed by MPAs during the pandemic. The follow-up survey revealed that the majority of MPAs were paid in line with or above the collectively agreed pay scale, although the assessments of the GPs and MPAs differed considerably.</p> Conclusions <p>Adequate remuneration is essential for the professional satisfaction of MPAs and thus for the attractiveness of the profession. In view of the cost increases in practices, a&#xa0;salary increase requires corresponding sufficient financing on the part of the GPs.</p>

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Die MFA-Vergütung aus Sicht von MFA und Hausärzt*innen

  • Susanne Döpfmer,
  • Kahina Toutaoui,
  • Doreen Kuschick,
  • Florian Wolf,
  • Christoph Heintze,
  • Lisa Kümpel

摘要

Background

An adequate salary is central to job satisfaction of medical practice assistants (MPA). During the COVID-19 pandemic, MPA and general practitioners (GP) experienced a considerable increase in workload. The VeCo practice study („Hausärztliche Versorgung nicht an Covid erkrankter Patient*innen während der Corona-Pandemie“, „General Practitioner Care for Non-COVID-19 Patients During the Coronavirus Pandemic“) surveyed the perspectives of GPs and MPA on GP care and their stress levels during and after the pandemic at two points in time. Aspects relating to payment raised in free text responses to the baseline survey led to the inclusion of questions on remuneration in the follow-up questionnaire.

Objectives

How do GPs and MPAs assess the MPA salary in comparison to the standard salary and were special coronavirus pandemic payments made for MPAs?

Methods

GPs and MPAs from the same practice in Berlin, Brandenburg and Thuringia were surveyed in a two-stage questionnaire, during (April 2022, baseline) and shortly after the pandemic (May 2023, follow-up). The analysis was carried out descriptively or, in the case of free text responses, by qualitative thematic categorization.

Results

In all, 657 GPs (16.5% of those contacted) and 762 MPAs returned the completed baseline questionnaire, 327 GPs (29.5% of those contacted) and 369 MPAs returned the follow-up questionnaire. Free text responses to the baseline questionnaire indicated a lack of financial compensation for the additional work performed by MPAs during the pandemic. The follow-up survey revealed that the majority of MPAs were paid in line with or above the collectively agreed pay scale, although the assessments of the GPs and MPAs differed considerably.

Conclusions

Adequate remuneration is essential for the professional satisfaction of MPAs and thus for the attractiveness of the profession. In view of the cost increases in practices, a salary increase requires corresponding sufficient financing on the part of the GPs.