Evaluating nutrient claim accuracy of packaged food products in Indian E-commerce platforms
摘要
As e-commerce expands, an increasing number of consumers are acquiring food products online, many of which make nutrient claims. Nevertheless, the veracity of these claims and their adherence with the Food Safety and Standards Authority of India (FSSAI) regulations remain underexplored. This study aims to evaluate the accuracy of nutrient claims on Indian e-commerce platforms concerning FSSAI regulations.
MethodsA total of 105 food products from Indian e-commerce platforms were analysed for claim accuracy with FSSAI regulations. Data was collected and organized using Microsoft Excel, and basic statistical analyses were performed using R Software.
ResultsAmong 105 products the price of products ranged from Rs. 10 to Rs. 698, with a mean price of Rs. 229.57. The analysis of nutritional claims on food products revealed that 71.4% of the claims were accurate, while 28.6% were inaccurate, highlighting a significant portion of misleading information. However, certain claims such as "Rich in fibre" and “Rich in calcium” were frequently misleading, with the former showing 88% inaccuracies and the latter exhibiting 100% inaccuracies.
ConclusionThis study reveals significant inaccuracies in online nutrient claims, highlighting a critical gap in regulatory enforcement. Our findings underscore the urgent need for stricter guidelines, improved digital surveillance, and consumer education to safeguard consumer health and ensure transparency in India's rapidly expanding e-commerce food sector. This research contributes novel insights into claim accuracy dynamics across price points and categories in an under-researched market.